As a LEADERSHIP COACH, I help TEAMS get on the same page and make measurable progress. As and EDUCATOR, I am dean for capstone studies at Claremont Lincoln University, director of CLU's Center for Action Research, and co-editor of Ethical Leadership: A Primer. https://stanleyjward.com/
Conflict is not a bad thing. In fact, it can be the first step toward collaboration.
During our February meeting, Stanley Ward will explain how all conflict can be reduced to two basic areas of concern:
1. Concern for self, and
2. Concern for the others involved.
We might express this as “What I need” and “What you need.” When these two items are not in harmony (or when we think they are not in harmony) we have conflict. When you foresee a conflict situation or find yourself in the middle of one, here are two actions that will move the situation away from conflict and toward collaboration.
*Pre-approved for 1 hour SHRM-PCD and 1 hour general HRCI credits.
February Sponsor: Glen Oaks Hospital
www.RoseCitySHRM.com PO Box 6655, Tyler, TX 75711 SHRM Chapter #0758